:root{--bg: #0a0e1a;--bg2: #0f1626;--panel: #131b2e;--panel2: #1a2336;--border: #243049;--text: #e6edf7;--muted: #8b9bb4;--accent: #7c3aed;--accent2: #2563eb;--grad: linear-gradient(135deg, #7c3aed, #2563eb);--green: #16a34a;--hot: #f97316}*{box-sizing:border-box;margin:0;padding:0}body{font-family:-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text)}.loading{display:flex;align-items:center;justify-content:center;height:100vh;color:var(--muted)}button{cursor:pointer;border:none;color:#fff;font-family:inherit}button:disabled{opacity:.55;cursor:default}code{font-family:ui-monospace,Consolas,monospace}.muted{color:var(--muted);font-size:12px}.btn-primary{background:var(--grad);color:#fff;padding:11px 18px;border-radius:10px;font-weight:600;font-size:14px;transition:transform .08s,box-shadow .2s;box-shadow:0 6px 20px -6px var(--accent)}.btn-primary:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 10px 26px -6px 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#000}.modal-wide{width:760px;max-width:96vw;height:82vh;max-height:820px}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;padding:14px 16px;background:var(--panel2);border-bottom:1px solid var(--border)}.modal-head .uname{color:var(--accent2);font-size:13px}.modal-sub{font-size:11px;color:var(--muted);margin-top:3px}.modal-head button{background:var(--border);border-radius:8px;width:32px;height:32px;padding:0;font-size:15px}.chat-body{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:#0a0f1c}.bubble{max-width:82%;padding:8px 11px;border-radius:13px;font-size:13px;white-space:pre-wrap;word-break:break-word}.bubble-text{line-height:1.35}.bubble-time{font-size:10px;opacity:.65;margin-top:4px}.from-user{align-self:flex-start;background:var(--panel2);border-bottom-left-radius:3px}.from-aziza{align-self:flex-end;background:#1d4ed8;border-bottom-right-radius:3px}.from-operator{align-self:flex-end;background:var(--green);border-bottom-right-radius:3px}.chat-input{display:flex;align-items:flex-end;gap:8px;padding:10px;background:var(--panel2);border-top:1px solid var(--border);flex-wrap:wrap}.chat-input textarea{flex:1;min-width:140px;min-height:38px;max-height:110px;resize:vertical;padding:8px 10px;border-radius:8px;border:1px solid var(--border);background:#0d1322;color:var(--text);font-size:13px;font-family:inherit}.chat-input .send-btn{background:var(--green);padding:9px 14px;border-radius:8px;font-weight:600}.chat-input .resume-btn{background:#b45309;padding:9px 12px;border-radius:8px;font-size:12px;width:100%}.mode-op{color:#4ade80;font-weight:600}.mode-ai{color:#60a5fa;font-weight:600}@media (max-width: 760px){.ops-layout{grid-template-columns:1fr}}